Privacy policy

We highly value the trust you place in us and, as a result, we maintain the utmost standards for secure transactions and safeguarding customer information privacy. To gain a better understanding of how we collect and handle information, please take a moment to read the following statement.

By accessing this website, you signify your agreement to be bound by the terms and conditions outlined in this Privacy Policy. If you do not agree, we kindly ask that you refrain from using or accessing our website.

By simply using the website, you explicitly consent to the utilization and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is an integral part of our Terms of Use.

KRAFTING HOMES, the creator of this Privacy Policy, is firmly committed to preserving your privacy, especially concerning the protection of your invaluable information. This Privacy Policy pertains to 'www.kraftinghomes.com'. In order to ensure the seamless provision of our services, we may collect and, in certain instances, share information about you. For enhanced privacy protection, we have provided this notice to explain our information practices and the choices available to you regarding the collection and use of your information. If you have any questions or concerns about this privacy policy, please feel free to reach out to us at info@kraftinghomes.com.

Collection of Personally Identifiable Information and Other Data

When you use our website, we collect and retain your personal information, which is voluntarily provided by you from time to time. Our primary objective is to offer you a safe, efficient, smooth, and personalized experience, enabling us to provide services and features that best meet your needs while customizing our website to enhance your experience. Furthermore, we automatically track specific information about your behavior on our website for internal research, which helps us better understand, protect, and serve our users. This information is compiled and analyzed in an aggregated manner. It may include the URL you accessed before visiting our website, your subsequent navigation, your computer's browser information, and your IP address.

Additionally, you may encounter "cookies" or similar devices on specific website pages, which are placed by third parties. Please note that we do not have control over the use of cookies by these third parties.

If you make a purchase on the website, we collect information related to your buying behavior. In cases of transactions, we gather additional data, such as billing addresses, credit/debit card details, and tracking information for cheques or money orders.

If you choose to post messages on our message boards, chat rooms, or other message areas, or if you leave feedback, we will collect the information you provide, retaining it for dispute resolution, customer support, and troubleshooting as allowed by law.

Furthermore, if you send us personal correspondence, such as emails or letters, or if other users or third parties contact us regarding your activities or postings on the website, we may compile this information into a file specific to you.

When you create a free account with us, we collect personally identifiable information such as your email address, name, phone number, credit card/debit card/other payment instrument details, etc. While you can browse certain sections of our website without registering, certain activities, like placing an order, require registration. We use your contact information to send you offers based on your previous orders and interests.

Notification of Changes to Terms & Conditions and Privacy Policy

We retain the right to modify the Terms and Privacy Policy without prior notice. By continuing to use the website, you indicate your acceptance of any amendments to these terms. We recommend regularly reviewing the Terms of Service to stay updated. If you do not agree with any modifications or amendments to the Terms, you have the option to cease using this website immediately.

Use of Demographic/Profile Data/Your Information

We utilize personal information to provide requested services. In cases where we use your personal information for marketing purposes, we will provide you with the opportunity to opt-out. Additionally, we may use your personal information for dispute resolution, problem-solving, fraud prevention, measuring consumer interest in our products and services, keeping you informed about online and offline offers, customizing your experience, identifying and safeguarding against errors, fraud, and other unlawful activities, enforcing our terms and conditions, and any other purpose specified at the time of collection.

To enhance our product and service offerings, we collect and analyze demographic and profile data related to user activity on our website.

We use your IP address for server diagnosis, website administration, and to gather general demographic information. We may occasionally request you to complete optional online surveys, collecting contact and demographic information, which we use to customize your website experience and provide content tailored to your preferences.

Information We Collect

Our online requisition form on the website requires users to provide contact information such as name, email address, and contact number. A valid email address is required for user registration, and a username or alias representing your identity on our website is also chosen by you during registration. Additionally, information such as name, email address, and contact number is collected to verify your identity and serve as account identifiers in our system. Email addresses, geolocations, intellectual property, viewed listings, and data entered in the "Contact Us" form or any other forms displayed on the website are also collected.

Cookies

We use our own and third-party data collection devices, including "cookies," on specific website pages. "Cookies" are small files stored on your hard drive to provide customized services and target information based on your preferences. They can also assist us in offering features accessible only through the use of cookies. While using our website, you may be asked to enter your password less frequently during a session. Most cookies are session cookies and are deleted from your hard drive at the end of your session. You have the option to decline our cookies if your browser allows, though this may limit certain website features.

External Links on the Website

Our website may include hyperlinks to other websites, content, or resources. We do not control the availability of these external sites or resources and do not endorse the content, products, or materials found on them. Your use of such external sites or resources is at your own risk.

Our Use of Your Information

We consider data as an asset that must be safeguarded against loss and unauthorized access. We employ various security techniques to protect data from unauthorized access, both internally and externally. However, the internet does not provide "perfect security," and any security breaches beyond our control may be at your own risk.

Your Consent

By using the website and providing your information, you consent to the collection and use of your disclosed information according to this Privacy Policy. If we decide to change our privacy policy, we will post these changes on this page to ensure you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

Grievance Officer

The name and contact details of the Grievance Officer are provided in the Terms and Conditions in accordance with the Information Technology Act 2000.

Disclaimer

While we are committed to protecting your privacy, we cannot guarantee that all your private communications and other personal information will remain confidential. We do not promise that your personal information will always remain private. As a user, you acknowledge and agree that you assume all responsibility and risk for your use of the website, the internet, and the documents you post or access, both on and off the website.